To recover items that have been deleted from your Deleted Items folder, you must use Outlook on the web. How long items will be recoverable depends on settings that are controlled by your administrator. If your administrator has enabled the recover deleted items feature, you can use it to recover items that have been deleted from your Deleted Items folder. For example, there may be a policy that removes anything that's been in your Deleted Items folder for 30 days. Your administrator may have set up a policy to empty items from your Deleted Items folder after they've been there for a preset number of days.

You can either let messages stay there, or you can set Outlook to automatically empty your Deleted Items folder when you sign out. When you delete a message, it's first moved to the Deleted Items folder. Or click Cancel to close the move folder window without moving the folder.

Click the folder you want to move to and click Move. A window will pop up that will allow you to search for the destination folder. Right-click the folder you want to move and click Move Folder.Click the folder you want to move and drag it to where you want it.Type the name you want to use for this folder and press Enter key.Note: Do not create subfolders of the 'Inbox' due to possible mail delivery and syncing issues.

If you want a top-level folder (a folder at the same level as your Inbox), you would use your mailbox as the parent folder. To create a new folder, right-click the parent folder you want to create the new folder in. For example, you can create a folder for a specific project, or for all messages sent by a particular person, or all messages sent to a distribution group that you're a member of. You can create additional folders to organize your messages any way you want.

Folder Properties Allows you to review your storage, permissions, and other settings related to your account.

Permissions Allows you to manage who has access to your access.

Mark all as read Marks every item in the folder as read.

You can also move a folder by clicking it and dragging it to where you want it.

Move Folder Opens a window where you can select a folder to move this folder to.

Delete All Deletes everything in the folder, including any sub-folders.

Delete will move the folder to the Deleted Items folder. You can't rename the default folders, such as the Inbox folder. Note: Due to possible mail delivery and syncing issues, do not create subfolders of the 'Inbox.'

New Folder Use this to create a new sub-folder in the folder you right-clicked.

Most of what you can do with a folder will be found in the right-click menu. You may see other folders that have been created by your administrator. Learn about junk email and phishing has more information about your Junk Email folder.

Junk Email Messages that have junk email characteristics but that aren't blocked by a spam filter before they reach your mailbox will automatically be moved to this folder.

Deleted Items When you delete a message, it's moved to the Deleted Items folder.

Sent Items By default, a copy of every message you send is put in your Sent Items folder.

You can come back to the message later to continue editing it, and then send it.

Drafts If you create or respond to a message, but can't finish it right away, it will automatically be saved to your Drafts folder.

Inbox Incoming messages arrive in your Inbox unless you've created an Inbox rule to redirect them to another folder, or they're identified as junk email.

Your account starts with these default folders:

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